Privacy policy

1. Purpose of processing
Our website collects a limited amount of personally identifiable information (PII) solely through our contact form. This information is collected for the purpose of responding to inquiries and providing information about AVOKADO.

2. Legal basis for data processing
The processing of your personal data is necessary in order to fulfill the above purpose. Unless otherwise stipulated at the time of collection of personal data, the legal basis for the processing of such data is that you have given your explicit consent to the processing of your personal data (Article 6 (1) (a) of the General Regulation).

3. Personal data categories
The personally identifiable information (PII) we collect solely through our contact form may include: • Name • Email address • Phone number (optional) • Message content

Data recipients and data transfers
We do not share this information with any third-party.

5. Cookies and IP Addresses
We may use cookies and track IP addresses to: • Improve website performance • Analyze website traffic • Personalize user experience This information is collected anonymously and does not identify individual users.

6. Technical and organizational measures
AVOKADO effectively implements, both at the time of determination of the means of processing and at the time of processing, appropriate technical and organizational measures, designed for the application of data protection principles, such as data minimisation, and the integration of the necessary safeguards into the said processing in a manner fulfilling the requirements of the applicable legislation and protecting the rights of natural persons.

7. Data Retention
We retain PII only for 60 days to fulfill the purpose for which it was collected. Once the purpose is fulfilled, we will securely delete the information.

8. Rights of the data subject
Under the applicable legislation on personal data protection and provided the relevant legal conditions are met, you have the following rights:

8.1 Right of access
You have the right to be informed as to whether or not AVOKADO processes your data, to have access to such data and obtain supplementary information in connection with such processing.

8.2 Right to rectification
You have the right to request that your personal data be updated, rectified or completed.

8.3 Right to erasure
You have the right to submit a request for the erasure of your personal data, and such request shall be granted provided no other legal grounds for processing are in place (such as, as an indication, compliance with a legal obligation to process personal data).

8.4 Right to restriction of processing
You have the right to request the restriction of the processing of your personal data in the following cases: (a) when you contest the accuracy of your personal data, and pending verification of the accuracy of your data; (b) when you oppose the erasure of your personal data and you request the restriction of their use instead; (c) when your personal data are no longer needed for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims, and (d) when you have objected to the processing and pending verification that our legitimate grounds for processing override those for which you object to the processing.

8.5 Right to object to the processing
You have the right to object at any time to the processing of personal data concerning you which is based on the legal basis of the processing (Article 6 (1) (e) or (f) of the General Regulation) and your objection shall be granted unless the Company demonstrates compelling legitimate grounds for the processing.

8.6 Right to data portability
You have the right to receive, at no cost, your personal data in a structured, commonly used and machine-readable format or to request, if technically feasible, that we transmit such data directly to another controller.

8.7 Right to oppose automated decision-making
You have the right to request that you be excluded from decision-making which is based on automated processing, including profiling.

9. Data Controller
The Data Controller is "MYTILINEOS - MONOPROSOPI ANONYMI ETAIREIA TECHNOLOGIKIS KAI PSIFIAKIS KAINOTOMIAS - AVOKADO", located at 8 Artemidos Street, Maroussi, Attica, Greece. The Company provides support for all questions, comments, concerns or complaints relating to personal data protection or should you wish to exercise any right in connection with the protection of your data. You may contact our Data Protection Officer by email at DPO@mytilineos.gr or by post at the following mailing address: MYTILINEOS - MONOPROSOPI ANONYMI ETAIREIA TECHNOLOGIKIS KAI PSIFIAKIS KAINOTOMIAS - AVOKADO 8 Artemidos Street, 15125 Maroussi, Attica, Greece

10. Right to lodge a complaint with the competent authority
If you wish to lodge a complaint with the competent authority, the competent authority for these matters is Hellenic Data Protection Authority (HDPA). You need first make an effort to exercise your rights to the Data Controller. For the Authority's responsibilities and how to file a complaint, you can visit its website (www.dpa.gr> My Rights> Submitting a Complaint) where detailed information is available.